FAQ

Q: How can I book fast and quick?

A: The easiest, fastest, and best way to book our services is online through our website, a1chicagolimoservices.com. Follow these simple steps to book your limo hassle-free:1. Visit Our Website: Go to a1chicagolimoservices.com on any device with internet access.2.Select Your Service: Choose the type of service you need, whether it's airport transfer, special event transportation, or any other service we offer.3.Enter Details: Provide necessary information such as date, time, pick-up/drop-off locations, and any special requests.4.Choose Your Vehicle: Select the vehicle that best suits your needs from our fleet options.5. Review and Confirm: Double-check your booking details and confirm your reservation.6. Receive Confirmation: Once confirmed, you'll receive a booking confirmation via email or SMS, ensuring your reservation is secured?

Q: Are your chauffeurs trained in COVID-19 safety measures?

A:  At A1 Chicago Limo Services, the health and safety of our clients and chauffeurs remain our top priority. While masks are no longer mandatory, we have implemented comprehensive safety protocols to ensure a safe travel experience.

Our chauffeurs receive training in the following COVID-19 safety measures:

  1. 1. Vehicle Sanitization: All vehicles are thoroughly cleaned and sanitized before and after each trip. This includes high-touch areas such as door handles, seatbelts, and armrests.

  2. 2. Health Monitoring: Our chauffeurs are required to undergo health checks and self-assessments before each shift. They are encouraged to stay home if they feel unwell.

  3. 3. Social Distancing Practices: We follow social distancing guidelines where possible, including minimizing contact during pickups and drop-offs.

  4. 4. Personal Hygiene: Our chauffeurs are trained to maintain excellent personal hygiene practices, including regular hand washing and the use of hand sanitizer throughout their shifts.

  5. 5. Client Communication: We communicate our safety protocols to clients ahead of their trips, ensuring they feel comfortable and informed.

We remain committed to adapting our protocols as necessary, following guidance from health authorities to provide a safe and enjoyable transportation experience. If you have any specific concerns or requests regarding your travel, please do not hesitate to reach out to us.

Q: Can I make special requests for my trip?

A: Absolutely! Let us know if you have specific preferences or needs, and we'll do our best to accommodate them.

Q: What payment methods do you accept?

A: We accept various payment methods, including credit/debit cards, cash, and others. You can choose your preferred method when booking or if you have any special request for payment please include that on your note when booking with us.

Q: Can I customize my travel itinerary when using your limousine services, and how flexible are you with changes?

A: Absolutely! A1 Chicago Limo Services prides itself on providing flexible and customizable travel options to meet the diverse needs of our clients. When you book our limousine services, we encourage you to discuss any specific destinations, stops, or itinerary changes you may have in mind. Whether you need to make additional stops for sightseeing, shopping, or dining, we are more than happy to accommodate your requests. If you find that your plans change while you're on the road, simply communicate with your chauffeur, who will do their best to adjust the route according to your preferences. We understand that flexibility is key, especially during events or trips where schedules can be unpredictable. Our goal is to provide you with a seamless and enjoyable travel experience, tailored to your unique itinerary.

 

Q: What types of vehicles do you offer?

A: We offer a diverse range of vehicles to suit various needs and preferences. Our fleet includes standard sedans, premium sedans, luxurious Rolls Royce models, standard SUVs, premium SUVs, classic limousines, spacious SUV limos, versatile Sprinter vans, party buses for larger groups, comfortable minibuses, and motorcoaches for extended travel. Whatever your occasion or group size, we have the perfect vehicle to ensure a stylish and comfortable journey.

 

Q: Are your chauffeur's licensed and insured?

A: Absolutely, we hold our chauffeurs to the highest standards of professionalism and safety. Each member of our team is not only licensed and insured but also undergoes extensive training and background checks to ensure they meet our stringent criteria for excellence. With our commitment to your security and satisfaction, you can relax knowing that your journey is in the hands of experienced and trustworthy professionals dedicated to providing you with the highest level of service.

 

Q: Do you charge extra for waiting time or additional stops?

Airport Transfers:

  • For domestic flights, there is no charge for the first 60 minutes of waiting time after the flight has landed.
  • For international flights, there is no charge for the first 90 minutes of waiting time after the flight has landed.
  • Once the grace period has ended, waiting time charges will apply based on the vehicle type:
  • Sedan/SUV: $1 per minute.
  • Stretch Limo/SUV/Van: $2.50 per minute.

For any other locations (except airports):

  • Sedan: $10 per 15 minutes.
  • SUV: $15 per 15 minutes.
  • Stretch Limousine: $20 per 15 minutes.
  • Stretch SUV: $25 per 15 minutes.
  • Executive Van: $25 per 15 minutes.
  • Limo Bus/Coach/Party Bus: $30 per 15 minutes.

These charges ensure that we maintain the highest level of service and accommodate your needs effectively.

 

Q: Are gratuities included in the price, or should I tip the driver separately?

A: Gratuity is included in the price of our services. However, if you feel inclined to show appreciation for exceptional service, you are more than welcome to tip the driver separately. Our goal is to provide outstanding service that exceeds your expectations, and any additional gratuity directly to the driver is greatly appreciated but entirely at your discretion.

 

Q: Do you provide transportation for special events like weddings or proms?

A: Yes, we specialize in providing transportation for special events such as weddings, proms, anniversaries, corporate events, and more. Our fleet includes a variety of vehicles suitable for every occasion, from elegant sedans and limousines to spacious SUVs and party buses. Whether you're planning a romantic wedding getaway, a memorable prom night, or any other special event, our experienced chauffeurs and luxurious vehicles are here to make your experience unforgettable. Contact us to discuss your event details and transportation needs and let us help you create cherished memories.

 

Q: Can I book a limo for a corporate event or business trip?

A: Absolutely, booking a limo for corporate events or business trips is one of our specialties. We understand the importance of professionalism, reliability, and comfort when it comes to corporate transportation needs. Our fleet of vehicles includes executive sedans, SUVs, and luxury vans, ensuring that you and your colleagues arrive at your destination in style and on time. Our experienced chauffeurs are well-versed in providing discreet and efficient service, catering to the specific requirements of corporate clientele. Whether you need transportation for airport transfers, meetings, conferences, or any other corporate event, we are here to accommodate your needs and exceed your expectations.

 

Q: How many passengers can your vehicles accommodate?

 

  1. Standard Sedan: Up to 3 passengers
  2. Premium Sedan: Up to 2 passengers
  3. Rolls Royce: Up to 2 passengers
  4. Standard SUV: Up to 6 passengers
  5. Premium SUV: Up to 6 passengers
  6. Limousine: Up to 8 passengers
  7. SUV Limo: Up to 14 passengers
  8. Sprinter Van: Up to 14 passengers
  9. SUV Limo: up to 22 passengers
  10. Party Bus: Up to 20 passengers
  11. Minibus: Up to 35 passengers
  12. Motorcoach: Up to 56 passengers

These capacities may vary slightly depending on the specific model and configuration of the vehicle. Whether you're traveling solo or with a large group, we have the perfect vehicle to accommodate your needs comfortably and safely.